Account deletion
Request deletion of your Lumi account.
You can delete your account in the Lumi app when signed in, or use this page to start a verified request by email.
What is deleted
- Your public account access and profile identity are removed.
- Login sessions, recovery credentials, push tokens, OAuth links, profile images, addresses, and nonessential personal profile fields are deleted or anonymized.
- Seller identity files are removed when no legal, financial, safety, or dispute hold applies.
What may be retained
Limited transaction, legal, tax, fraud, safety, dispute, moderation, and audit records may be retained where required. Retained records are disconnected from your former public identity where technically possible.